2020 Winners

Best eCommerce Search / Marketing Campaign

Evolved Search & Tap Warehouse – Making a splash with a creative approach to Search


Best eCommerce Crisis Response Campaign

Sponsored by SmartFreight


Propaganda & Roberts Bakery – #ShareYourBakes


Food & Drink eCommerce Website of the Year

C3 Media & Oakhouse Foodsoakhousefoods.co.uk


Electrical Appliances and Electronics eCommerce Website of the Year

Cartridge Peoplecartridgepeople.com


Beauty, Health & Well Being eCommerce Website of the Year

IMA & The INKEY Listtheinkeylist.com


DIY, Home, Furniture & Interior Design eCommerce Website of the Year

Sponsored by SmartFreight


Fluid Commerce & Moda Furnishingsmodafurnishings.co.uk


Sports, Leisure, Toys eCommerce Website of the Year

Delete & Southampton Football Clubsouthamptonfc.com/store


B2B eCommerce Website of the Year

9xb eCommerce & Jigsaw24www.jigsaw24.com


B2C eCommerce Website of the Year

Sponsored by Bring Digital

9xb eCommerce & bathstore (Homebase)bathstore.com


Best Online Experience

Dept & Triumphtriumphmotorcycles.co.uk


Best eCommerce Platform

LoyaltyLion – A data-driven loyalty and engagement platform


Innovation Award

Flava Supermarketflava.co.uk


Delivery / Logistics Provider of the Year



eCommerce Company of the Year – Small

Twinkl (supported by Adyen)


eCommerce Company of the Year – Large

Iceland Online


eCommerce Agency of the Year – Small

Sponsored by PureClarity

Fluid Commerce


eCommerce Agency of the Year – Large

Sponsored by PureClarity

9xb eCommerce



Barry Ryan, Marketing Manager

“2020 has been a challenging year for every business, but we are proud that we have been able to adapt to an ever evolving situation and support our clients, helping them to thrive in the most uncertain of times. Winning the Logistics/Delivery Provider for a 2nd time is a defining moment for everyone involved at 3PL and a crowning achievement for all of the hard work and dedication they have but in to support the ecommerce industry.”



Jonathan Seaton, CEO and Co-founder of Twinkl, said: “I’m delighted that, in partnership with Adyen, Twinkl has received a Northern eCommerce Award. Being recognised in particular for our support of teachers, parents and carers throughout the pandemic is truly humbling.”

“Our mission at Twinkl is and always will be to help those who teach and we knew that we needed to do this more than ever during the pandemic. Adapting our business model to offer all of our resources, over 630,000, for free was complex but needed to be done quickly. We’re so thankful to have a payment partner in Adyen who supported us throughout the process.”




Craig Harrold, Managing Director

“The launch of the fully integrated campaign and D2C site in such a short space of time is a testament to Propaganda and Robert’s ability to be agile, in the most challenging of circumstances. Receiving this award really helps to underline the value in all the great work we have produced, to support consumers in their time of need.”


Cartridge People

John Flanagan, Managing Director

“To have won this award in a year that’s presented so many challenges is testament to the dedication, professionalism and expertise of the team that we have here at Cartridge People. Despite not being able to attend an event to celebrate properly, it was a proud moment hearing us crowned the winner of Best Electrical Appliances and Electronics Ecommerce Website of the Year and also seeing us shortlisted for B2C Ecommerce Website of the Year and Best Online Experience.




Lee Thompson, Sales & Marketing Director

“Winning a Northern eCommerce Award was a great fillip to our people, whose talents and hard work are making a difference for our online retail clients. To be recognised by our peers as a leading logistics and technology provider does give fulfilmentcrowd an advantage in a very competitive market.”




David Duke, Chief Operating Officer

“We were absolutely thrilled to win the award for eCommerce Agency of the Year. Our team has been helping retailers grow their businesses online for over 2 decades and it’s great to see that our innovative end-to-end eCommerce solutions continue to be industry leading.”



Defib Shop

Lyndsey Hope, Managing Director

“Knowing that our website received such a prestegious award is a fantastic acknowledgement of the company’s hard work. This award has helped to strengthen our ecommerce brand image, but we don’t intend on stopping there. We’re continually developing our website to make the user journey even better than it already is!”




Richard Singer, CEO

“It means so much for icelolly.com to be recognised by industry experts for the progress we’ve made in such a short space of time, so we were delighted to win the accolade of ‘Best Website’ at The Northern eCommerce Awards 2018. Not only did the win reinforce our stature as one of the UK’s leading travel brands, but it also motivated the team to continue striving towards even greater heights in the months and years to come.”



Move Dance

Charlotte Berry, Head of eCommerce & Marketing 

“We were absolutely thrilled to win the award for the Best eCommerce Website of the Year 2018 in Sports, Leisure and Toys category. As a team we’ve worked incredibly hard to improve the customer experience of our website, so to be recognised for our performance successes by industry peers is especially rewarding for the whole team at Move Dance. This award has really helped to improve awareness of our brand and to celebrate our achievements.”